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<title>Frequently asked questions at eGlueWeb - The five questions posted most recently:</title>
<description>Questions and Answers in this page has been asked by many newcomers to eGlueWeb and is constantly updated</description>
<link>http://www.eglueweb.com/faq</link>	<item>
		<title><![CDATA[What do these words mean? Registry? Registrar? Registrant? ]]></title>
		<description><![CDATA[<span class="small"><strong>Registrar</strong>: A "Registrar" (or "Domain Name
Registrar") is an organization like Tucows/OpenSRS or Network Solutions or Godaddy that
has control over the granting of domains within certain TLDs (top level
domains, like the generic .com/.org/.net or country-specific
.ca/.us/.mx etc.).
<p>
<strong>Registry</strong>: The &#39;Registry&#39; is the backend that registrar&#39;s have
shared access to. Each registrar writes new names to a central registry
database, from which the authoritative root (essentially, a table of
all domain names on the Internet) is built.
</p>
<p>
<strong>Registrant</strong>: A registrant is the person or company who purchases
a domain name. For example, Arun Kumar (registrant) registers the
name arunkumar.com through OpenSRS (registrar) who in turn writes
the name to the central database (Registry).
</p>
</span>
]]></description>
		<link>http://www.eglueweb.com/faq/content/18/116/en/what-do-these-words-mean-registry-registrar-registrant.html</link>
		<pubDate>Wed, 18 Nov 2009 09:18:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Who does a registered name actually belong to, the end user or the Registration Service Provider? ]]></title>
		<description><![CDATA[<p>
Domain names are not truly owned -- they&#39;re leased
out on a first-come, first-served basis, and remain with the initial
lessee until either a) the lessee does not renew the name, or b) a
business with a trademark of the same name demonstrates a greater claim
to the name than the lessee can demonstrate. With eGlueWeb, the answer is the domain&#39;s
Administrative Contact. This is usually specified by the registrant
during the registration process.
</p>
<p>
Technical, Billing and Administrative contacts all will have the domain&#39;s same contact details, unless specifically asked to change.
</p>
]]></description>
		<link>http://www.eglueweb.com/faq/content/18/115/en/who-does-a-registered-name-actually-belong-to-the-end-user-or-the-registration-service-provider.html</link>
		<pubDate>Wed, 18 Nov 2009 09:07:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[I registered my domain, but when I look it up in search, it still shows available. Please help]]></title>
		<description><![CDATA[<p>
This doesn&#39;t happen that often. First thing to check - whether you made the payment and is approved by our billing department.  If your invoice status is shown in your client area as PAID and it is still being shown as available, it is good to open a ticket or give us a call. 
</p>
<p>
Still in very very rare cases Internic database updates are usually performed once a day, but sometimes it takes up to 3 days. Until the central database is updated, your domain will show as being available, however it is registered, and CAN NOT be registered by another person. As I said, those delays are very rare now a days and hence 
</p>
<p>
Because of the delay in the Internic database updates, occasionally someone will register a name, and before the database is updated, someone else attempts to register that same name. Even if it seems to go through, it may not actually registered to them. 
</p>
]]></description>
		<link>http://www.eglueweb.com/faq/content/18/114/en/i-registered-my-domain-but-when-i-look-it-up-in-search-it-still-shows-available-please-help.html</link>
		<pubDate>Wed, 18 Nov 2009 09:02:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Can I cancel the affiliate account and still get the money left in my account ?]]></title>
		<description><![CDATA[Ofcourse, as it needs to be, if the amount in your account is more than $100, you will get the payout as paypal or WireTransfer. However the catch is when the amount is less than the minimum payout.<br />
<br />
If you are a customer of us, on cancellation of your affiliate account, the amount left out in the account can be credited to the next hosting period. We will need to do manual changes internally and hence you are required to contact the support desk in such case. Unfortunately there won&#39;t be a payout if the left out amount is less than $100.]]></description>
		<link>http://www.eglueweb.com/faq/content/16/94/en/can-i-cancel-the-affiliate-account-and-still-get-the-money-left-in-my-account-.html</link>
		<pubDate>Wed, 28 May 2008 01:36:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[I am getting 500 internal server error when accessing PHP pages. How do I fix this?]]></title>
		<description><![CDATA[<p>
If you are getting 500 internal server error when accessing PHP pages, the following may be the reasons :
</p>
<p>
<strong>Permissions</strong> : 
</p>
<p>
<u><strong>Shared Hosting </strong></u>
</p>
<p>
The permissions of the parent folder(s) and the php files should not
have write permission for others. If there are instructions in the
documentation of the web application you are trying to install, which
says to change the permission of the upload folder as well as the
config.php to 777, you don&#39;t have to follow that step <img src="admin/editor/plugins/emotions/images/smiley-innocent.gif" border="0" alt="Innocent" title="Innocent" />. Those instructions are for servers which run PHP in apache mode.  
</p>
<p>
For directories or folders, recommended permission is 755 and for
files, it is 644. Change them to either 755 or 644 in File Manager
(or using your local FTP client like <a href="http://filezilla.sourceforge.net/">FileZilla</a>
). If you have shell access, the below shell commands will recursively
change the permission of the php files and the folders to the
permission fit for the functioning of php pages under a suPHP
environment. 
</p>
<p>
find /home/username/public_html -name "*.php" -exec chmod 644 {} \;<br />
find . -type d -exec chmod 755 {} \; 
</p>
<p>
<u><strong>Dedicated Hosting </strong></u>
</p>
<p>
If you have a dedicated server and has suPHP installed, please check
the log at /var/log/httpd/suphp.log or /var/log/suphp.log. If neither
of those file is present, please try to figure out the log location by
doing a strings on the suphp binary. Try the following commands which
will give you a clue. 
</p>
<pre>
<strong>root@server [~]#</strong> type suphp
suphp is /usr/local/sbin/suphp
<strong>root@server [~]#</strong> strings /usr/local/sbin/suphp  | grep log
_ZTISt11logic_error
_ZSt19__throw_logic_errorPKc
Could not set close-on-exec flag on logfile
Could not open logfile
Could not write to logfile:
" is not a valid log level
<strong>/var/log/suphp.log</strong>
logfile
loglevel
</pre>
<p>
Make sure that the log file is writeable by the web server user.
</p>
<p>
<strong>Ownership</strong> : 
</p>
<p>
When doing a tar xzf from shell or when transferring your account to
our servers or editing the file as root on your dedicated server, the
files created or extracted will not be under your ownership. In a suPHP
environment, all the files must be owned by the user whose directory in
which php files and related folders lies at. If you are a shared
hosting customer, you need to contact e-GlueWeb support. For dedicated,
you need to login as root and change the login details or else can
contact the support as well. 
</p>
<p>
<strong>Incorrect .htaccess values:</strong>
</p>
<p>
<u><em>php_values and php_flags </em></u>
</p>
<p>
Your .htaccess file may have apache related php tags,  <strong>php_values</strong> or <strong>php_flags</strong> in it. This causes a
500 Internal server error when attempting to execute the script which will be displayed in the Error log of cPanel. 
The php_values and php_flags will need to be removed from your .htaccess file and changed to php.ini settings. See the FAQ url <a href="index.php?action=artikel&amp;cat=6&amp;id=13&amp;artlang=en" class="intfaqlink">How can I change PHP directives in php.ini?</a> for more help on related topic. 
</p>
<p>
php_flags are On/Off values. If you have a entry like 
</p>
<pre>
php_flag register_globals 1
</pre>
<p>
when you change it to php.ini, the entry will be like 
</p>
<pre>
register_globals = On
</pre>
<p>
After adding the values to php.ini, don&#39;t forget to remove or comment the php_flags and php_values from .htaccess though. 
</p>
<p>
<u><em>ForceType</em></u> forces the mime type to tell the browser that it is sending a particular type of file no
matter what the extension of the file is. Solution for this would be,
</p>
<p>
to change the existing 
</p>
<pre>
ForceType application/x-httpd-php 
</pre>
<p>
to 
</p>
<pre>
ForceType x-httpd-php 
</pre>
<p>
<u><em>AddType</em></u>, is similar function to ForceType with slight difference.if you have a line AddType application/x-httpd-php .html 
in the .htaccess, it may throw a 500 error or prompt user to download that file. In such cases change the line to 
</p>
<pre>
AddType x-httpd-php .php .html
</pre>
]]></description>
		<link>http://www.eglueweb.com/faq/content/6/15/en/i-am-getting-500-internal-server-error-when-accessing-php-pages-how-do-i-fix-this.html</link>
		<pubDate>Fri, 23 May 2008 06:25:00 GMT</pubDate>
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