Frequently asked questions at eGlueWeb - How is pro-rated refund calculated ?

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ID #1098

How is pro-rated refund calculated ?

A bit maths is involved here. Before getting into it, please let us make it clear that there is no moneyback (unless it is a fault of us) or pro-rated refund for monthly payments. And we actually recommend you to opt for monthly payments/subscriptions, especially when you start with a new host (including us) and move on to discounted rates after one or two months only after you find that your host is reliable.

Pro-rated refund is calculated per month. If you have opted for 24 months plan whose rate is $6.95 and likes to cancel in the 7th month of hosting, you will be
pro-rated at the rate of $8.95 per month, which is the price of hosting, when pre-paid for 6 months. But if you cancel at 5th month, the refund will be calculated by subtracting the unused hosting period at the rate of $9.95 per month from the prepaid lumpsum amount.

All refundable addons will be refunded at it's purchased rate.

If the request is made on or before the 15th of a month, refund will include the amount for that month as well. Any requests made after 15th will not be considered and the hosting fee for that month will be deducted. In such cases, though we will be providing the refund, we will be deleting the account only by the 1st
of next month. For the first month of hosting with us, this rule applies only if you are cancelling the account for a valid reason acceptable to eGlueWeb management.

Tags: pro rated refund, Money back guarantee

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Revision: 1.0

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How is pro-rated refund calculated ?